What should I include in a visa support message?

Include your nationality, travel purpose, intended arrival date, destination in Tanzania or Zanzibar, and your Application ID if you already started an application.

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Q: Can Visit-TZ make the final visa decision?

No. Visit-TZ provides independent visa and travel support. Final visa and entry decisions are made by the relevant Tanzania immigration authorities.

Q: How can I check my Tanzania visa status?

Applicants can track visa status online using the Application ID, email address, security question and security answer used during the application.

Contact Visit-TZ for Tanzania visa and travel support, including eVisa application guidance, document preparation, application status, Zanzibar travel, safari planning and general visitor questions.

Start Tanzania Visa Application Visa Online Support

General contact

How Visit-TZ can help

Visit-TZ provides independent Tanzania visa and travel support for international visitors. You can contact support before applying, while preparing documents, after submitting an application, when checking status, or when planning a trip that includes Tanzania Mainland, Zanzibar, a safari, Kilimanjaro, business travel, study, transit or volunteer activity.

The support team helps applicants understand the process and organize information. Final visa decisions and final entry permission remain with the relevant Tanzania immigration authorities.

Important

Use correct application details

Official Tanzania guidance advises applicants to select the correct visa type and category, use a passport valid for at least six months with at least one unused visa page, and track submitted applications online using their credentials.

Submitted online visa applications cannot normally be modified after submission, so review all details before payment and final submission.

Contact details

What to include in your message

General questionWrite your destination, travel purpose and planned date of arrival.

Visa application helpPrepare your passport nationality, visa type, travel purpose and required documents.

Status supportInclude your Application ID, email address used, security question/answer and current status message.

Document issueExplain which document is missing, unclear, expired, cropped or difficult to upload.

Delay or rejectionAdd submission date, payment date, travel date, visa category and rejection/delay message if available.

Support pagehttps://www.visit-tz.com/contact-us/

Support topics

Popular reasons travelers contact Visit-TZ

Before applying

Ask about visa type, category, documents, passport validity, return ticket, Zanzibar travel or first-destination selection.

After applying

Ask about status tracking, email notifications, Visa Grant Notice downloads, application delays or follow-up options.

Travel planning

Ask about safari routes, Kilimanjaro travel, Zanzibar entry, airports, transit, family applications or multi-purpose trips.

Document preparation

Ask how to prepare a clear passport scan, passport photo, itinerary, invitation letter, host address or supporting evidence.

Application errors

Ask what to do if you entered mismatched details, selected the wrong visa type or did not receive an email notification.

Urgent travel

Ask about realistic next steps if your trip is close, but avoid traveling before receiving the proper visa approval notice.

Quick links

Choose the correct support route

Visit-TZ contact navigation
Need	Recommended page	Prepare first
Start a Tanzania visa application	Start Application	Passport, travel dates, purpose, photo and supporting documents.
Check application status	Check Tanzania Visa Status	Application ID, email, security question and security answer.
Understand requirements	Tanzania Visa Requirements	Passport validity, blank visa page, return ticket and itinerary.
Online support	Tanzania Visa Online Support	Clear description of the issue and any application details.
Processing delay	Application Delays	Submission date, travel date and status message.

Need help with Tanzania visa or travel planning?

Use the correct support page and prepare your passport, travel purpose, dates and application reference if you already started an application.

Contact Support

FAQ

Contact Visit-TZ: FAQs

What can I contact Visit-TZ about?

You can contact Visit-TZ about Tanzania eVisa guidance, document preparation, application status, Zanzibar travel, safari visa planning, student or transit questions and general travel support.

What information should I send for visa support?

Send your passport nationality, travel purpose, intended arrival date, destination, and Application ID if you already started or submitted an application.

Can Visit-TZ guarantee visa approval?

No. Visit-TZ provides independent guidance and support. Final visa and entry decisions are made by the relevant Tanzania immigration authorities.

How can I check my Tanzania visa status?

Use the status tracking process with your Application ID, email address, security question and security answer. Keep these details safe after starting the application.

Can I edit my Tanzania eVisa application after submission?

Official guidance states that once the online application is submitted, further modifications are not allowed. Review the form carefully before final submission.

Is Visit-TZ an official government website?

No. Visit-TZ is an independent visa and travel information service. Applicants should always follow official immigration requirements and final instructions.